Get in Touch with Our Pet Care Experts

Have questions about our products, need advice for your pet, or want to learn more about our services? Our friendly team of pet care specialists is here to help.

Whether you're a new pet owner looking for guidance or an experienced pet parent seeking specific products, we're committed to providing you with the expert advice and personalized service you deserve.

Contact our pet care experts

Ways to Reach Us

Phone Support

+44 161 234 5678

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 10:00 AM - 4:00 PM

Email Support

[email protected]

We typically respond within 2-4 hours during business hours

Expert Consultation

[email protected]

Free advice from our certified pet care specialists

Emergency Support

24/7 Helpline

For urgent pet care questions and emergency product needs

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Visit Our Location

Hasty Barn Head Office

42 Petworth Lane
Manchester M1 4BD
United Kingdom

Business Hours

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 10:00 AM - 4:00 PM

Getting Here

Easily accessible by public transport:
• 5-minute walk from Manchester Piccadilly Station
• Multiple bus routes stop nearby
• Paid parking available on street

Interactive Map
42 Petworth Lane, Manchester M1 4BD

Frequently Asked Questions

What are your delivery options?

We offer next-day delivery across the UK, with free shipping on orders over £35.

Do you offer expert pet advice?

Yes! Our certified pet care specialists provide free consultations via phone or email.

What's your return policy?

We offer a 30-day satisfaction guarantee on all products with easy returns.

Do you have a loyalty program?

Yes, our rewards program offers points on every purchase and exclusive member discounts.